Privacy & Data Security Policy

1. Information We Collect

GsmZone LLC collects information necessary to provide a comprehensive ERP experience. This includes:

Business Information: Company name, EIN/Tax ID, address, and contact details.
Operational Data: Repair logs, inventory levels, technician performance, and customer contact information entered into the system.
Technical Data: IP addresses, browser types, and usage patterns to optimize system performance.

2. How We Use Your Data

Your data is used solely to:

Facilitate the management of your repair shop operations.
Process financial transactions via our secure partners (Stripe).
Provide technical support and system updates.
Ensure security and prevent fraudulent use of the platform.

3. Data Security Measures

We implement enterprise-grade security protocols:

Encryption: All data transmitted between your device and our servers is protected by 256-bit SSL encryption.
Infrastructure: Our platform is hosted on SOC 2 compliant cloud infrastructure, ensuring 99.9% uptime and physical data security.
Payment Security: GsmZone LLC does not store credit card information on its servers. All payments are handled by Stripe, a PCI-DSS Level 1 compliant processor.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your business data to third parties. Data is only shared with essential service providers (like payment processors or SMS gateways) strictly for the purpose of fulfilling the service.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services, and for a reasonable period thereafter for legal and accounting purposes.

6. Your Rights

Depending on your location, you may have rights to access, correct, delete, or port your data, and to object to or restrict processing. Contact us at support@gsmzone.net to exercise these rights.

7. Contact

For privacy-related questions, please contact us at:

Email: support@gsmzone.net
Phone: +1 (307) 452-0099
Address: 1021 E Lincolnway, Suite #9680, Cheyenne, WY 82001, USA